Refund Policy

1. Scope

This policy applies to subscription payments for Starter, Professional and Enterprise plans made through Aaysar.

2. Digital Service

Subscriptions grant immediate access to listing visibility and ranking features. Because access begins at once, fees are generally non-refundable once the plan is activated.

3. Cooling-off Period

If you request a refund within 48 hours of payment and your listing has not yet been published under the paid plan, we will refund the payment in full.

4. Service Failure

If a paid feature is unavailable for more than 72 consecutive hours due to a fault on our side, you may request a pro-rata credit or refund.

5. Duplicate and Failed Payments

Duplicate charges and payments taken for a plan that was never activated are refunded in full.

6. Non-Refundable Situations

Refunds are not available where a listing has been rejected or suspended for breach of the Terms of Service or Acceptable Use Policy, or where fraud is established.

7. How to Request

Email hello@aaysar.com with your payment reference. Approved refunds are returned to the original payment method within 5 to 10 business days.